Welcome to FactoryeExtreme.com 24 hours a day, 7 days a week Customer Service.

Chat With Us

We would love to hear from you. By clicking the 'Live Chat' at the bottom of you main screen (if available), makes it possible to chat with FactoryExtreme.com customer service representative. We recently introduced this service and as of now it is available 8 hours a day. In coming months this will be extended to a 24 hours service.


Email Us Anytime

You may email FactoryExtreme.com customer service reprensatative 24 hours a day, 7 days a week at customercare@factoryextreme.com or fill our online contact form here. Emails will be responded within 24 hours.


Ordering Information

Returns & Exchanges
Taxes & Custom Duties
Please note that all our product prices and your final payment mad to FactoryExtreme while placing an order are excluding all kinds of custom/import duties and/or clearance fees. We operate on a DDU (Delivery Duty Unpaid) basis. Any additional custom duties and/or taxes(if applicable) assessed by your local customs are responsibility of the customer. Customs policies vary widely from country to country and we have no control over these charges and cannot predict the final cost. We therefore suggest that you contact your local customs office for further information.

Free Shipping on orders over $250
$21.99 flat rate shipping on orders $249 or less
Track your orders


Ordering Information

Men's General Size Guide
Women's General Size Guide


Frequently Asked Questions (FAQs)

If the question you have isn't covered in one of the topics above, take a look throught our list of Frequently Asked Questions.