Please carefully read the following terms and conditions (‘terms of use’) and our other policies that govern your visit to our site before using the services and/or purchasing products offered by FactoryExtreme.com (a division of IQProTech FZE registered in United Arab Emirates) or its affiliates (collectively “FactoryExtreme”, “FE”, “we”, “our’ or “us”). Your use of our site and/or product purchase constitutes your agreement to follow and bound by the terms of use and our other policies on this site. Factoryextreme.com reserves the right, at anytime, to modify, alter or update our site, policies and these terms of use.
INTELLECTUAL PROPERTY, SOFTWARE & SITE CONTENTS
Unless otherwise noted, the design of the Site, the Site as a whole, the Web Site and all its Contents, including but not limited to illustrations, photographs, product, images, video clips, logos, graphics, button icons and written and other materials images, illustrations, designs, icons, photographs, video clips and written and all other materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by FactoryExtreme. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned FactoryExtreme, a division of IQProTech FZE. The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than the purchase of merchandise from this Site) use by the users of this Site. You may not modify, reproduce, publish, transmit, distribute, display, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related item.

FactoryExtreme.com will make every effort to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We deeply apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase from our website you may return it as per our return and exchange policy. Please see our 'Returns & Exchange Policy' for further details.
TERMS OF SALE
When you place an order on our website, it constitutes an offer to us to purchase the goods and/or services for your personal usage or consumption. When you place an order on our website you undertake that all details you provide to us are correct and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We will do our utmost to fulfill this order to the highest level of your expectations. In order to meet our service commitment to you, we will store your order and necessary personal details (except credit card details as we do not store any credit card details on our site), and make certain security checks on your identity and address which is fully in accordance with our Privacy Policy In regards to promotional codes, vouchers and gift cards, we cannot retrospectively apply these kinds of discounts to your order. If you place an order without correctly applying the promotional code, voucher and/or gift card, we will be unable to reimburse you the discount once the order has been placed.

We reserve the right not to accept your order for any reason whatsoever including, but not limited to, payment problems, product availability and product price or description error.
PRICING POLICY, CUSTOM DUTIES, TAXES, AND PRICE ADJUSTMENT
For your convenience, we display multiple currencies on our website however all orders are processed in USD Dollars. The base currency of FactoryExtreme.com E-commerce website is US $. If you are a customer whose credit card or debit card is denominated in [any currency other than U.S. Dollars], the final price will be calculated in accordance with the applicable exchange rate as per your card issuer bank rates.
Please note that all our product prices are excluding any custom/import duties and/or clearance fees. We operate on a DDU (Delivery Duty Unpaid) basis therefore you as our customer is responsible for payment of such duties (if applicable) and for providing any information required by your local customs to ensure the goods are cleared. We recommend that you contact your local customs authority to determine a landed cost price prior to purchase completion on our website.

In regards to our price adjustment policy; unfortunately, we cannot advise you in advance of reduced priced items or reimburse you the difference after your order has been accepted.
PROMOTIONAL CODES, DISCOUNT COUPONS AND GIFT CARDS
Promotional (‘Promotion’) codes, discount coupons and FactoryExtreme FE Gift cards (collectively ‘Promotion Codes’) are non-transferable and there is no cash alternative. Furthermore, promotional codes cannot be used in conjunction with any other offer or promotion by FactoryExtreme, its affiliates and/or its related entities, and must be redeemed by the expiry date (if provided).
USER COMMENTS, REVIEWS, RATINGS, FEEDBACK, AND OTHER SUBMISSIONS
All comments, reviews, ratings, feedback, suggestions, ideas, and other submissions (collectively, the "Comments") disclosed, submitted or offered to FactoryExtreme on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site shall be and remain FactoryExtreme property. Thus, FactoryExtreme, all its affiliates and related entities own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. FactoryExtreme, its affiliates and related entities is and shall be under no obligation (a) to maintain any Comments in confidence; (b) to pay to user any compensation for any Comments; or (c) to respond to any user Comments.

By submitting any content to us, you represent and warrant that:
  • You are at least 13 years old
  • You are the sole author and owner of the intellectual property rights In order to simplify shipment charges, we offer a flat shipment rate of $21.99. The actual shipment rate in some countries exceeds this value. Therefore, in the event of a full refund request, FactoryExtreme will deduct the original shipment charge, additional custom duties/import or export tax charges (if any) and will refund the remaining balance
  • All "moral rights" that you may have in such content have been voluntarily waived by you
  • All content that you post is accurate
  • Use of the content you supply does not violate these terms and conditions and will not cause injury to any person or entity
  • You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s)
  • You agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material
  • You are and shall remain solely responsible for the content of any Comments you make
LINKS TO OTHER WEB SITES AND SERVICES
FactoryExtreme.com may contain links to other websites which are not owned by us. Hence we do not assume any responsibility for their content, nor should it be implied that FactoryExtreme endorses the linked websites. These links are provided solely for the convenience and information of our Site users.
DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNITY
EXCEPT AS OTHERWISE EXPLICITLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. FACTORYEXTREME, A DIVISION OF IQPROTECH FZE DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER IMPLIED OR EXPRESS, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR REASON. FACTORYEXTREME DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH WE STRIVE TO PROVIDE MOST RECENT, MOST ACCURATE, AND MOST RELIABLE INFORMATION ON OUR SITE AT ALL TIMES, WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER FACTORYEXTREME NOR ANY OF ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. FACTORYEXTREME IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY RESOURCES ON THE SITE, OR WITH ANY OF OUR TERMS OF USE, OR WITH ANY OF OUR POLICIES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS FACTORYEXTREME, ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEYS' FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.
NO WAIVER
If you breach these conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION
The Terms & Conditions (‘TOS’) together with all our policies and procedures will be governed by and construed in accordance to the relevant United Arab Emirates law and the relevant courts of the United Arab Emirates will have exclusive jurisdiction. These conditions are carefully reviewed and are fully in line with the United Kingdom law and United States law. However, in an unlikely event of a dispute between you and FactoryExtreme, and if the matter cannot be solved amicably, then the parties agree that either party may refer any dispute arising out of, or in connection with, these Terms of Use, including any question regarding its existence, validity or termination, to be finally settled by binding arbitration. Such arbitration shall be held under the then-current Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration by one (1) arbitrator appointed in accordance with such rules. The seat of arbitration shall be the Dubai International Financial Centre in Dubai, UAE. The arbitration shall be conducted in the English language. The arbitration award shall be final and binding on the parties.
YOUR FEEDBACK
If you have any comments or questions about this ‘Terms & Conditions’ or require any other clarification, please send your comments or questions by e-mail to info@factoryextreme.com .You can also fill an online form and contact us here.