Customer Service

Welcome to FactoryeExtreme.com 24 hours a day, 7 days a week Customer Service.

Chat With Us

We would love to hear from you. By clicking the ‘Live Chat’ at the bottom of you main screen (if available), makes it possible to chat with FactoryExtreme.com customer service representative. We recently introduced this service and as of now it is available 8 hours a day. In coming months this will be extended to a 24 hours service.

Email Us Anytime

You may email FactoryExtreme.com customer service reprensatative 24 hours a day, 7 days a week at customercare@factoryextreme.com or fill our online contact form here. Emails will be responded within 24 hours.

Ordering Information

Returns & Exchanges
Taxes & Custom Duties
Free Shipping on orders over $250
$21.99 flat rate shipping on orders $249 or less
Track your orders

Ordering Information

Men’s General Size Guide
Women’s General Size Guide

Frequently Asked Questions (FAQs)

If the question you have isn’t covered in one of the topics above, take a look throught our list of Frequently Asked Questions.